What are the shipping charges?

We offer free shipping on orders above ₹ 849. For orders below ₹ 849, standard delivery charges of ₹ 49 apply.

This offer is applicable to orders shipped within India.

Do you ship all over India?

Yes, we do ship all over India.

What are domestic delivery times?

All the orders from Hyderabad would be delivered within 2 business days.
The orders from the rest of India would be delivered within 4-5 business days.

All our products are freshly finished and packed a day or two ahead of the order placement. We sincerely strive to place our products on your dining table at the earliest. But sometimes, there could be delays owing to festive season or factors that are out of our control.

Will I get a confirmation after I place an order?

Of course yes. We send you an email with your order ID and details. Once the order is processed and dispatched, you would receive a text messages. Another message would be sent just before the delivery.

Do you deliver outside India?

Yes, we do. It usually takes about 5-6 business days to deliver international orders. The delivery charges would be intimated.

How do I return products or seek a refund?

• Every effort is made so as to service the orders placed, as per the specifications and timelines mentioned with respect to a product. If due to any unforeseen circumstances or limitations from Our side, the order is not shipped or delivered then such order stands cancelled, and the amount paid by You is refunded.
• The return process of a product may be subject to additional terms depending on the nature and category of the product. Any such additional terms may be specified under the Return and Refund Policy or be intimated at the time of purchase of the product. For more details You can check our Refund Policy at the following link: https://jandhyalafoods.in/return-and-refund-policy/.

Can I cancel my order?

Yes you may cancel the order. However, we will not be able to process the cancellation once the product is dispatched. Having said that, if you have a genuine reason, please get in touch with us. We always would find a solution.